OUR WEBSITE ADDRESS IS: HTTPS://SOREALGEMSANDJEWELRY.COM

We collect the following types of personal data:

Order and Account Information: When you make a purchase or create an account, we collect your name, billing and shipping addresses, email address, phone number, payment information, and order history to fulfill orders and support customer service.
Comments: When visitors leave comments (if enabled), we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address may be provided to the Gravatar service to verify if you are using it.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS).
Cookies: We use cookies to maintain your session, remember login information, track cart contents, and improve site functionality.
Embedded Content: Pages or articles may include embedded content (e.g., videos, images, articles) from other websites, which behave as if you visited the originating website.
Analytics: We use Google Analytics and WooCommerce analytics tools to track site traffic and improve the user experience

We use your information to:

• Process and ship your orders
• Communicate with you about your order or account
• Screen orders for fraud prevention
• Improve our products, services, and website
• Send marketing communications (only if you opt-in)
• Comply with legal obligations

We only share your data with trusted service providers necessary to operate our business, including:

• Payment Processors
• Shipping Providers
• Email Providers
• Security Services

We do not sell, rent, or trade your personal data to any third parties.

If you request a password reset, your IP address will be included in the reset email.

• If you leave a comment, the comment and its metadata are retained indefinitely.
• For customers, we retain order information for seven (7) years to comply with legal and tax record requirements.
• Account holders can edit or delete their personal information at any time (except usernames).

You have the right to:

• Request access to any personal data we hold about you
• Request that we update or correct your personal data
• Request that we delete your personal data(except data we are required to retain for legal, security, or administrative reasons)

You can request an exported file of the personal data we hold about you by contacting us at

• Visitor comments may be checked through an automated spam detection service.
• Data may be processed or stored with third-party services outside your home country, but all data transfers will comply with applicable laws to protect your information.

We accept payments through Stripe and PayPal.

When processing payments, some of your data will be passed to the payment processors, including information required to complete the payment, such as the purchase total and billing information.

Please review their individual privacy policies for more information.

We use a variety of security measures to protect your data, including:

• Secure server connections (SSL encryption)
• Two-factor authentication (where available)
• Regular malware scanning
• Restricted access to customer data among our team

In the event of a data breach, we have internal reporting and response procedures. We will notify affected users and regulatory authorities as required by law.

We do not receive personal data from third parties for marketing or advertising purposes.

We do not perform automated decision-making or profiling with your personal data.

We comply with all applicable industry, tax, and e-commerce regulations.

For any privacy-specific concerns, please contact us at: hello@sorealgemsandjewelry.com